“I wanted to thank you once again for all of the assistance you provided with regard to achieving a resolution in our case. I and my client truly appreciate all of your hard work and perseverance. It clearly would not have happened without you.”
“Thank you for your assistance in resolving this difficult claim yesterday. With your help we were able to dig through issues layered upon issue in order to find out what drove resolution of the claim.”
“I would like to thank you for the time you spent to help us settle our case. As you will recall, the clients shook hands and then hugged one another at the conclusion of the mediation. I think the whole process was extremely helpful in settling the ‘hard feelings’ between the two of them and I think both of them were able to put this matter behind them. Your diligence in working through lunch and your calm demeanor helped us work this matter out at the end of the day.”
“Thank you so much again for your excellent services rendered in our case, for which my client and I are supremely appreciative. Please know that you are on my “A” list of mediators, and I have subsequently recommended you to my colleagues. Use me as a professional reference!”
“Thank you for stepping in at the last minute and getting this case settled for us. You did a terrific job. You now get placed on my Top 5 list of capable mediators!”
“A note of sincere thanks for your work during our mediation. Your demeanor and professionalism made a long and difficult day significantly easier to bear. I appreciate all that you did.”
“You came highly-recommended for yesterday’s mediation, and I can clearly see why. You did an outstanding job on the parties’ behalf. In 12 years of practice on the defense side, plaintiff’s side and as a neutral, I’ve never seen a lawsuit result in that kind of positive, forward-looking result. The positive result was due to your extensive efforts. I was most impressed that after the mediation was completed, the documents signed, and defense counsel gone for the evening, you continued to sit with my client and talk her through the issues she wanted to discuss. You gave the impression you would have sat there the entire night if she had desired, and you also gave the impression this was the most important case you’ve handled all year.”
“Mr. Cerveris worked very hard to resolve this case. My clients were pleased with the result.”
“You have allotted this matter, in terms of time, consideration, skill, patience and courtesy far more than any other court-assigned arbitrator/mediator I have encountered over the years. This is greatly appreciated. I will undoubtedly call upon you again and recommend your services to other counsel.”
“Very committed and strong on skills.”
“Steve Cerveris was excellent. Very patient and giving of his time.”
“Mr. Cerveris was an outstanding mediator. We would highly recommend him.”
“I was really impressed with Mr. Cerveris. We had a prior mediation with a different mediator on this matter that got nowhere. Mr. Cerveris got the parties communicating and eventually settled the case between the main parties. I didn’t expect we’d last 15 minutes and then we’d be gone, but Mr. Cerveris got everyone engaged and moving towards settlement.”
“Thank you again for your efforts with mediating an amicable settlement. Life does move on after harsh changes and I’ve found that there is always a silver lining when you seek one.”
“I can’t thank you enough for all your help on my mediation. I want you to know how impressed I was with your professionalism and your ability to make an uncomfortable situation at least bearable for me. I appreciate all your extra efforts in getting my case settled. I know you are going over and above your standard case and it didn’t go unnoticed by myself and my counsel. It takes a very special person to have the tenacity to make 2 parties come together in mutual agreement.”
“Thank you for the amazing mediation you provided for me. You are a wonderful mediator and made the day go so much easier for me.”
“I have been in many mediations over the years and you handled this matter with professionalism and great skill.”
“Thank you so much for your hard work on my behalf. Thank you for being so fair, for your open communication, and for trying for the best settlement.”
“I do not have the words to express my gratitude. You did an amazing job under very difficult circumstances. I learned some important lessons in human interaction.”
“Your ability to communicate with the parties, as well as the compassion you showed for my client’s ordeal is commendable.”
“I greatly appreciated the care, concern and explanation you gave me and the case. I also greatly appreciate the time, hard work and respect you put into this.”
“I deeply appreciate your professional commitment to helping both sides reach a resolution…”
